With this course you will learn how to answer questions so that people understand and remember what you say; win people over to your way of thinking; negotiate so that everyone feels like a winner; apologize sincerely without groveling; mediate conflicts without getting caught in the line of fire; give advice that someone can really use; establish a track record for truthfulness; take the sting out of criticism leveled at you, and give feedback to others without leaving them devastated; listen so that you really hear; minimize "cross talk" between the genders at home and in the workplace; build rapport across cultural lines; and much more! Written in a light and informal style that is both accessible and entertaining, this course will arm you with all the verbal communication skills you need to succeed. Course includes softcover textbook and one post test. You will earn 9.0 Category A credits upon completion of this course. Florida: Personal Development California accepted: No To pay by check Click Here To order with credit card, click "Add to Cart" |
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| Extra TestIf you already have the textbook or can borrow it from a fellow technologist, save money by ordering the test only. |
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