Providing Quality Continuing Education for Radiologic Professionals since 1991


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Picture of Empathy in Healthcare - Book and Test
SKU: R254
Manufacturer part number: R254
SKU: R254T
Manufacturer part number: R254T
Manufacturer part number: R254TPDF
Manufacturer part number: R254ONLINE
Manufacturer part number: R254TF

Empathy in Healthcare

8.25 Category A Credits
Instructional Videos:

Manufacturer: McGraw Hill
8.25 ARRT Credits
Credit Type:  Category A
California Accepted: No
California X-ray Supervisor/Operator: No
California fluoroscopy permit requirement accepted:  No
California Digital requirement accepted:  No
Texas: Direct Credit
Texas:Indirect Credit
Florida: Personal Development Credit
Florida Provider #3200618
Accepted by ARRT
Accepted by NMTCB
Accepted by ARDMS
Accepted by CRA for 8.25 continuing Education credits in Communication and Information Management.
Registered Nurse: Approved for 8.25 Contact Hours
All of our courses are accepted by the State Nursing Boards, except for the following states:
Delaware, Georgia, Minnesota and Utah
Our Nursing provider number is: California Nurse Provider #CEP13196

Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare.

No matter which type of course you purchase, (complete course, download test, fax or online) you can take your test through our on-line testing site.
If you order any of the "Test Only" options, it DOES NOT INCLUDE THE BOOK.

Upon completion of this course the participant should be able to:

  1. List four words that rarely come up in healthcare management discussions.
  2. Name two reasons why there is a lack of empathy in healthcare.
  3. Explain how the rising cost of healthcare has contributed to the lack of empathy in healthcare.
  4. List five tactics for acquiring empathy.
  5. Discuss several ways in which healthcare providers can sustain improvement in the patient experience.
  6. Explain the importance of sharing ideas throughout different organizations
  7. Name four models for social action.
  8. List ten steps which are useful in delivering empathic health care to patients.
Purchase your course and use the test key provided to take your test online.  There is no extra charge for online testing and you will get immediate results.  You can start and stop your test at anytime so you can work at your own pace.  Your test key is found on your receipt, under the description of your purchase.
This test is a multiple choice, open book test and contains 120 questions.
This is a soft cover book and has 7 chapters and 193 pages.
When you order a complete course, you will receive a text book, question booklet and answer sheet.  Your order will ship within 24 hours of receipt of order and you should receive your order by mail in 3-5 business days.
When you order a test only for mailing, you will receive a test booklet and an answer sheet.  Your order will ship within 24 hours of receipt of order and you should receive your order by mail in 3-5 business days.
If you would like to choose the download test option, you will log in to your account profile and download the test booklet and answer sheet.

If you plan to take the test online, please be sure you have the course book, as the online testing option does not include the course book.
If you would like to have this test faxed to you, please be sure that you have the textbook and question booklet. You will receive your test the same day.
With a passing grade of 75%, your certificate will usually be mailed the next business day. If you fax your answer sheet, your certificate is usually faxed to you the same day.  If you do not pass the first time, we will send you another answer sheet at no cost for you to try again. You will have three chances to pass, at no additional cost to you. However, it is very rare for someone to fail a test.
If you have any questions, please call our customer service department at 877-775-4243
Structured Education / CQR Notes To be Determined