When you order a complete course, you will receive a text book, question booklet and answer sheet. Your order will ship within 24 hours of receipt of order and you should receive your order by mail in 3-5 business days.
When you order a test only for mailing, you will receive a test booklet and an answer sheet. Your order will ship within 24 hours of receipt of order and you should receive your order by Fedex within the timeframe for the shipping option you chose. Please note that if you order the test only option you will NOT receive a course book.
We have developed several "How-To" videos to assist you in accessing the course you ordered. Click on the link below that best meets the information you want to view:
When you order an Ebook, you will log in to your account profile and download the Ebook, test booklet and answer sheet. For further instruction, please view our instructional video.
If you would like to choose the download test option, you will log in to your account profile and download the test booklet and answer sheet. For further information, please view our instructional video.
If you plan to take the test online, please be sure you have the course book, as the online testing option does not include the course book. For further information, please view our instructional video.
If you would like to have this test faxed to you, please be sure that you have the textbook and question booklet. You will receive your test the same day.
If you have any questions, please call our customer service department at 877-775-4243
